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Shipping News
Our extended Christmas Returns period runs from 17th November to 8th January, 2025.
EU Friends - All our UPS EU orders sent Duties & Taxes Pre-paid
Free Royal Mail 48 on orders over £150
You can book a DPD subsidised UK return (£3.50) through: returnsportal.co/r/urbanexcess
Saturday:
Orders under £150:
DHL Tracked £4.25
DHL Next Day Mon-Fri (order before 3pm Mon-Fri) £6.49
Orders over £150:
DHL Tracked 48 FREE
DHL Tracked £4.25
DHL Next Day Mon-Fri (order before 3pm Mon-Fri) £1.99
Saturday:
DPD Next Day Saturday (if ordered before 3pm on Fri only) £10
EUROPE
Country | Free Shipping Over |
UPS Express
|
Economy |
Austria |
N/A |
€20 |
N/A |
Belgium |
N/A |
€16 |
N/A |
Czech Republic | N/A | Kč 600 | N/A |
Denmark |
N/A
|
Dkr 75
|
N/A
|
Finland | N/A | €20 | N/A |
France |
N/A |
€9-€12 |
N/A |
Germany |
N/A |
€9-€12 |
N/A |
Italy |
N/A |
€20 |
N/A |
Ireland |
N/A |
€15 |
N/A |
Netherlands |
N/A |
€20 |
N/A |
Norway | N/A | Nkr 200 | N/A |
Portugal | N/A | €20 | N/A |
Spain | N/A | €20 | N/A |
Sweden | N/A | Skr 200 | N/A |
Switzerland | N/A | Fr. 25 | N/A |
WORLDWIDE
Country | Free Shipping Over | DHL Tracked | DHL Express |
Australia | $600 | $35 | - |
Canada | CA $250 | CA $25 | - |
China | ¥915 | ¥180 | - |
Japan | ¥3,600 | - | |
Hong Kong | HK $250 | - | |
New Zealand | NZD $600 | NZD $45 | - |
Russia | RUB 2766 | - | |
Singapore | SGP £100 | SGP £16 | - |
South Korea | ₩ 450,000 | ₩ 30,000 | - |
Taiwan | NT$ 11,000 | NT$ 800 | - |
USA |
|
$16 | $20 |